SUPPLY CHAIN PARTNERS — DISCUSSION GUIDE

1. Define the outcome
What would you like to improve? Which customer, service, cost or resilience outcome matters most?

2. Understand the flow
Where do orders, information and physical goods change hands? Which handovers create friction?

3. Identify constraints
What limits capacity, material availability or delivery? Which exceptions recur?

4. Review the information
Which systems hold the relevant data? Is it complete, consistent and available to the right people?

5. Agree ownership
Who needs to take part? Who owns decisions, actions and escalation?

6. Choose a starting point
What is a realistic first scope? How would progress be measured and reviewed?

General discussion prompts. Scope and outcomes would be agreed for each engagement.